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Contact us

If you would like more information, we will be pleased to answer you by email or by telephone at +33 (0)1 82 28 21 01
FRED customer service is available from Monday to Friday from 9am to 7pm. (CET)

Delivery & return are offered

Given the current circumstances, the preparation and shipping of your order can be delayed.

We deliver to Europe via Fedex. For any other destination, we invite you to contact our customer service.
• Your order is prepared within 2 business days following the confirmation of your order.
• Fedex delivery is made within 3 to 5 business days following the tracking email for your order.

FRED takes all necessary measures to ensure the safety of its customers and employees. We guarantee the safety of the preparation and delivery of your order. FRED agrees to reimburse or exchange you within 14 days from the date of receipt of your order, any product that does not satisfy you. Provided the returned products are incomplete, damaged, damaged, soiled or in any other state that reasonably suggests that they have been worn.

Secure payment

Payment by credit card or Paypal
Payment data is encrypted and secured. FRED does not keep them.