SERVICES & CONTACTS
to choose the best jewellery for you.
Delivery and return are offered.
We deliver to Europe. For any other destination, we invite you to contact our customer service here.
• Your order is prepared within 2 business days following the confirmation of your order.
• Delivery in Ile-de-France is made by appointment
• For other destination, delivery is made within 3 to 5 business days following the tracking email for your order.
FRED takes all necessary measures to ensure the safety of its customers and employees. We guarantee the safety of the preparation and delivery of your order.
Do you want to make a return? Log into your account to make your request and you will receive your prepaid return slip.
For the customisables, return only the piece you wish to return.
We do not propose exchange. For a new size, another model or another color, we invite us to place a new order on the site.
FRED agrees to reimburse you within 30 days from the date of receipt of your order, any product that does not satisfy you. Provided the returned products are incomplete, damaged, soiled or in any other state that reasonably suggests that they have been worn.
Loosely measure your wrist with a tape measure and use the chart below to determine your size. If your measurement corresponds to two sizes, choose the size according to the tightness prefer for your bracelet. Our guide takes into account the buckle and the cable.
|TOUR OF WRIST||SIZE OF BRACELET|
|12.50 - 13.40 cm||13|
|13.49 - 14.40 cm||14 or 1|
|14.50 - 15.39 cm||15 or 2|
|15.49 - 16.41 cm||16 or 3|
|16.51 - 17.40 cm||17|
|17.50 - 18.39 cm||18|
|18.49 - 19.41 cm||19|
|19.51 - 20.40 cm||20|
Download and print our size bracelet. It must be printed on a full A4 sheet of paper. Follow the instructions, then note the size of your wrist.
If you already own a ring in your size, you can find the size engraved inside your ring. If the size is not visible, print the ring finder at full scale, then place your ring on the circle that bets fits the inside of the ring. That is your size.
If you prefer not to print, measure the internal diameter of your ring and use the chart below to determine your size. For example if the internal diameter of your ring is 16.24 mm, it is a ring of size 51.
|DIAMETER OF RING||SIZE||us SIZE|
Symbol of love par excellence, the diamond is one of the favourite stones of the Maison FRED. White or coloured, it has always been at the heart of our most precious creations. On engagement rings or wedding rings, the diamond naturally finds a place of choice. Each stone is rigorously selected according to the famous 4C rule: Cut for the cut, Color for its hue, Carat for its weight and Clarity for its purity. A universal jeweller's language reinforced by techniques of embellishment and work on the stones such as setting or paving. For the brilliant cut from 0.30ct and for the other cuts from 0.50 carat, the central diamond set on FRED mounts is accompanied by a certificate issued by one of the following international reference laboratories:
- The GIA (Gemological Institute of America)
- The HRD (Hoge Raad Voor Diamond)
These organizations ensure that the diamonds meet the quality standards required by Maison FRED.
The cut of the stone determines its brilliance. Only a perfectly proportioned cut gives the diamond its optimum brilliance. In order to always offer stones respecting this criterion of excellence, Maison FRED makes a strict selection of its diamonds.
The purity of a diamond is defined by the number, type, size and position of inclusions present in the stone. Like any natural stone, almost all diamonds contain inclusions. A diamond is considered to be ”flawless” if there are no inclusions if it contains no visible flaws when magnified 10 times. Maison FRED only selects stones with a degree of purity between IF and VS2, which is the guarantee of an exceptional clarity and a lack of inclusions visible to the naked eye.
The whiter a diamond is, the rarer and more precious it is. The colors of FRED diamonds are exclusively between D and G.
The unit of measurement for diamonds is the carat. One carat corresponds to 0.2 grams. The weight of the diamond combined with its size, colour and clarity determines its value.