Complimentary delivery and returns.

We deliver to European Union. For any other destination, we invite you to contact our customer service here.

• Your order is prepared within 2 business days following the confirmation of your order.
• Delivery in Ile-de-France is made by appointment
• For other destination, delivery is made within 3 to 5 business days following the tracking email for your order.
• Do you want to make a return ? Log into your account to make your request and you will receive your prepaid return slip.
• Returns are accepted within 30 days of receiving your order.

FRED accepts credit cards, debit cards, and the following payment methods: American Express, CB network cards, Visa, Eurocard/Mastercard, as well as PayPal.